Terms & Conditions

  1. WEBSITE TERMS AND CONDITIONS
    • Introduction

This website is owned by Bushmood Lodge (“Bushmood”, “we”, “us”, “our”) and designed and hosted by TekGroup (Pty) Ltd. The use of www.bushmoodlodge.co.za, and/or our social media platforms (“the Service”) is subject to the following terms and conditions (“the Terms of Use”).

  • These Terms of Use are binding and enforceable against every person that accesses or uses the Service (“you”, “your” or “user”). By using the Service, and/or booking accommodation, you acknowledge that you have read and agree to be bound by these Terms of Use.
  • Please read these Terms of Use carefully – they constitute a fully binding agreement between you and Bushmood Lodge. If you do not agree to these Terms of Use, you are prohibited from using the Service in any way.
  • By accessing and/or using the Service you warrant that you are eighteen (18) years of age (or older) and have full legal capacity.
  • If you are under the age of eighteen (18), or if you lack legal capacity, then you may only use the Service with consent of your parent or legal guardian. If your parent or legal guardian consents, then such person agrees to be bound to these Terms of Use, and to be liable and responsible for you and all your obligations under these Terms of Use.
  • To book accommodation, you must provide certain personal information to Bushmood Lodge– any personal information processed by Bushmood Lodge will be processed in accordance with the Protection of Personal Information Act 4 of 2013, and in terms of our Privacy Policy.
  • Booking Accommodation
    • Users may book accommodation by contacting Bushmood Lodge bookings via the contact details found on the website, or alternatively by clicking the ‘book a stay’, button on the website and completing the required guest information and details.
    • Users acknowledge that by clicking the ‘book a stay’ button, they will be taken to an online form which, upon clicking te ‘send message’ button, will be submitted to bookings@bushmoodlodge.co.za.
    • Notwithstanding any communication from Bushmood Lodge stating that your requested date has been booked, Bushmood Lodge will only confirm your booking once you have made payment, and only at that point will an agreement between you and Bushmood Lodge come into effect.
    • Bushmood Lodge is under no obligation to accept your booking, and the sole discretion as to whether your booking is accepted will at all times vest in Bushmood Lodge, and your booking will only be confirmed once you have made payment.
  • Rates and Payment
    • The currency used for all rates quoted on www.bushmoodlodge.co.za (“the Website”), is the South Africa Rand. No payments are currently accepted through the Website.
    • Bushmood Lodge does not offer credit card facilities and all payments should be made by electronic funds transfer.
    • In the event you have any queries regarding payment, you may contact us at via the contact details on the ‘contact’ tab on the Website, or on bookings@bushmoodlodge.co.za.
  • Cancellation of Bookings
    • In accordance with section 17 of the Consumer Protection Act No. 68 of 2008, the client is entitled to cancel this agreement at any time before the booked arrival date, but subject to Bushmood Lodge charging a reasonable cancellation fee.
    • Each cancellation will be reviewed on its own merits and according to its own unique circumstances to determine the applicable cancellation fee. As a guideline, the cancellation fee will be dependent on the proximity of the termination with the date booked arrival date – the guidelines below serve as an illustration:
      • Cancellation one week prior to guests’ arrival – full deposit refund.
      • Cancellation less than one week but more three days – 50% of the deposit refundable.
      • Cancellation less than three days – no deposit refund.

 

  • Disclaimers and Important Information
    • Bushmood Lodge disclaims all implied warranties, including but not limited to, warranties of compatibility, security and accuracy.
    • Although Bushmood Lodge has taken all reasonable steps to guard against viruses or destructive codes, it gives no warranty that the Service is free of viruses or any other data or code that has the ability to corrupt or affect your system.
    • The use of the Service in any form is entirely at the users’ own risk and the Service is provided ‘as is’.
    • Bushmood Lodge is not liable for any damages whatsoever relating to your use of and/or access of the Service in any manner, howsoever arising, including instances of loss caused by the negligence of Bushmood Lodge and/or its affiliates, partners or representatives.
    • Bushmood Lodge may, in good faith, provide links that would appear useful to its users. However, it does not make any representation regarding these websites, links or information and does not endorse the products and/or services offered on those sites. Bushmood Lodge accepts no responsibility for the content or use of such websites or the information contained therein.
    • Unless otherwise noted, the contents of the Service are subject to intellectual property rights that vest in Bushmood Lodge, or that vest in other entities. You are thus prohibited from using the content in this Website, its related web pages, social media channels, electronic or written publications or any other media and/or words, phrases, names, designs or logos without express written permission or unless used in accordance with these Terms of Use.
    • All information, services and prices available on the Website is subject to change without notice.

 

  • Site Security and Prohibited Activity
    • You are prohibited from violating, or attempting to violate, the security of this Website. Any such violations may result in criminal and/or civil penalties against you. In terms of the Electronic Communications and Transactions Act 25 of 2002, you are notified that it is a criminal offence to gain unauthorised access to any restricted areas of this Website, or to otherwise interfere with the proper functioning thereof or to intercept any data pertaining to or relating thereto.
    • In using the Service, you must not:
      • post or otherwise transmit any unlawful or otherwise objectionable material of any kind;
      • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
      • upload or otherwise make available, files that contain images, software or other material protected by intellectual property laws; misrepresent your identity or affiliation in any way; engage in deceptive online marketing; or assist or permit any persons in engaging in any of the activities described above.

 

  • Limitation of Liability and Indemnity
    • In addition to clause 1.6 above, under no circumstances, including, but not limited to, negligence, shall Bushmood Lodge, its affiliates, employees, agents or representatives be liable for any damages (of any kind) that result from the use of, or the inability to use, the materials or any information or service in or on the Website, its related web pages or social media channels.
    • You agree to indemnify, defend and hold Bushmood Lodge, its affiliates and/or any of its owners, employees, agents and contractors harmless from and against any and all claims, damages, losses, costs (including without limitation reasonable attorneys’ fees) or other expenses that arise directly or indirectly out of or from (i) your breach of these Terms of Use; and/or (ii) your activities and/or conduct in connection with this Website its related web pages or social media channels.

 

  • General
    • Bushmood Lodge may revise these Terms of Use at any time without notice. Although we will endeavor to highlight any changes to these Terms of Use, you should revisit the Website periodically to make sure you are aware of the most recent terms, because they will be binding on you.
    • This Agreement shall be governed by and interpreted according to the laws of the Republic of South Africa and the parties consent to the non-exclusive jurisdiction of the High Court of South Africa, Pretoria, Gauteng, in respect of any proceedings arising out of or in connection with this Agreement.
    • If you have any questions or complaints regarding these Terms of Use or have any queries or comments in relation to the Website, please contact info@bushmoodlodge.co.za and we will endeavor to respond to you promptly.
    • Each provision of these terms of use shall be severable from the other provisions. Should any provision be found by a court of competent jurisdiction to be invalid or unenforceable for any reason, the remaining provisions of these terms of use shall nevertheless remain binding and continue with full force and effect.